Posts Tagged ‘clients’

CUSTOMER SERVICE AND GOING THE EXTRA MILE

Now more than ever it is important to ensure you have suitable customer service procedures implemented into your business. With access to tools such as Google reviews, REA reviews, Rate My Agent, and countless other review sites, it is easier than ever for someone to leave a bad review if things turn sour. At iThink Property, we pride ourselves in our customer service and we have implemented several systems and processes that have made buying, selling, renting, and investing much more enjoyable. Here are some of our 5 top tips that will help you take your customer service to the next level and have your clients turning into your biggest fans! Go the Extra Mile – What can you offer that other agencies don’t? Little extra things really do mean… Read More »